Terms of sale

Last updated: October 29, 2026

No paid offer is sold yet: the Collector and Premium plans are announced on the pricing page but cannot be subscribed to yet. These terms of sale describe the framework that will apply when they open; they will be completed with the seller's identity and the payment methods before any sale.

1. Purpose

These terms govern the sale of ToyTrust subscriptions (Collector, Premium) and credit packs to consumers and professionals. They complement the terms of use.

2. Offers and prices

The content and price of each plan are shown on the pricing page at the time of the order. Prices include all taxes. A subscription gives a number of credits renewed every month; unused monthly credits do not roll over. A credit pack gives a fixed number of credits.

ToyTrust reserves the right to change its plans, in particular the number of monthly credits of each one, the number of credits each feature uses (for example one credit per photo analysed) and the prices. A change never applies to a period already paid: it takes effect at the next renewal, after notice by email at least 30 days in advance. You may cancel your subscription free of charge before it takes effect; otherwise it continues under the new terms. Credits already acquired (packs, credits of the current month) are not taken back.

3. Order and payment

Orders are placed from your account and confirmed by email. Payment is due when ordering and, for a subscription, at the start of each period. A declined payment suspends the benefits of the plan.

4. Term, renewal and cancellation

A subscription runs for one month and renews automatically. You can cancel it at any time from your account or by email; cancellation takes effect at the end of the current period, without refund of the period started.

5. Right of withdrawal

Consumers have 14 days from subscription to withdraw, without giving any reason. Under article L221-28 of the French Consumer Code, this right can no longer be exercised once credits have been used, if the consumer expressly asked for the service to start immediately and waived the right of withdrawal when ordering. Requests are made by email to [email protected]; refunds are made within 14 days.

6. Warranties and liability

Consumers benefit from the legal warranty of conformity for digital content and services (articles L224-25-1 and following of the French Consumer Code). The liability limits of the terms of use apply to the extent permitted by law.

7. Complaints and mediation

Complaints are to be sent to [email protected]. Consumers will be able to use a consumer mediator free of charge, whose details will be given here when sales open.

8. Governing law

These terms are governed by French law.